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Help / Facilities

Discount codes

FacilitiesClub admins3 min read

A summer offer for anyone, a regular's own code, or money off for your league's secretaries: a discount code does it, on your booking page.

Adding one

  1. Open Configure (in More on a phone), then Discount codes.
  2. Press Add a discount code.
  3. Type the code people type: letters and numbers, 3 to 40 of them, for example SUMMER10. Capitals don’t matter when they type it.
  4. Choose A percentage off or An amount off, and how much.
  5. Choose how often each person can use it:
    • Once each: one booking for each email address. On a weekly booking, or several times booked together, it takes off the first.
    • Again and again: every booking they make with it, and every week of a weekly booking.
  6. Choose who can use it: anyone with the code, or only these email addresses, one per line.
  7. If it should stop, set the last day it can be used.
  8. Press Save.

On your booking page

Under Have a discount code? they type the code and press Apply. It’s checked there and then, and the price shows what it takes off. Somebody whose email isn’t on a code’s list is told it isn’t recognised, the same as for a code that doesn’t exist, so nobody learns your codes by guessing.

A code never takes the price below nothing. If it takes it all off and your bookings approve themselves, the booking is made there and then, with nothing to pay.

What you see

Each code shows how many bookings have used it. A booking that used one shows the code and what it took off, on the request and on the Calendar.

Changing or stopping one

Press a code to Change it or Stop it working. A change applies to bookings made from then on: a booking keeps what it took off.

Still stuck? Tell us what you were trying to do.