Managing a pitch you’ve booked
If you’ve hired a pitch from a club that uses LEKKIN, you can see your booking, pay for it and cancel it yourself, from the link in your emails.
From the link in your emails
When a club confirms your booking, its email has a Manage this booking link, and so does each email after it: when your payment arrives, or if the club cancels a booking you’ve paid for. It opens your booking: when and where it is, whether it’s paid, and what it costs. You don’t need an account.
From there you can pay for it, or cancel it. Anyone with the link can do the same, so don’t forward the email.
Every booking, in one place
Go to public.lekkin.app/bookings and enter the email address you booked with. We’ll email you a link to every pitch you’ve booked with it, at any club: what’s coming up first, then past and cancelled ones. The link works for 6 hours; ask for another whenever you need it.
Cancelling
Each club decides how much notice it needs, and your booking says until when you can cancel online. After that, or at a club that takes cancellations itself, it tells you to contact the club instead.
A request the club hasn’t answered yet can be withdrawn until it starts.
If you’d paid, cancelling doesn’t refund you automatically: the club is told, and will be in touch about it. Moving a booking to another time is still something to ask the club.