lekkin

Help / Player Hub

When you play, and saying if you can

Player HubPlayers and guardians5 min read

The Player Hub shows when and where you play, and lets you tell your team whether you can make it. A guardian does the same for the player they act for.

Getting in

You don’t sign up to the Player Hub yourself. Your club brings you in, in one of two ways:

  • An invitation. Your club invites you, or invites you as a player’s guardian, and we email you. You’re asked your first and last name (filled in from what the club recorded, if anything) and, optionally, a display name: the name you’re known by, if it isn’t your first and last name. If you’re new to LEKKIN you then set a password. If you already have a LEKKIN account, sign in and accept with it.
  • A join link. Your club shares a link or a QR code. Fill in the form, with a first and last name for each person and, optionally, the name the player is known by, and confirm your email address. The club then decides whether to add you, and if it does, you get an invitation.

After that, sign in on the LEKKIN sign-in page and open the Player Hub.

Before you start: your name, then your club’s questions

If you, or a player you look after, have no first or last name recorded, the Player Hub asks for them first, before anything else: What’s your name?, or the same question about the player you look after. Then come your club’s questions.

When your club is waiting for answers, the Player Hub asks for them before it shows you anything else. That happens when you first join, and again if your club changes its code of conduct or one of its own questions. If you’re a guardian, you answer for each player you act for, one at a time.

The club’s questions for a guardian, before anything else: confirm the privacy notice, answer yes or no to photos and videos, then Save answers

  • Privacy notice. You confirm you’ve read it. Once you have, it shows You agreed, with the date.
  • Photos and videos. Yes or no to the club taking photos and videos at matches, training and club events, for its own website, social media and newsletters. Until you answer, the club treats it as no.
  • Code of conduct. Only if your club has one. You confirm you’ve read it and agree to follow it.
  • Your club’s own questions. Some clubs ask more, like permission to travel to away games or a kit agreement. Each has a title. Some you must agree to; others are a yes or no, and either answer is fine.

Press Save answers. Once nothing is left to answer, the Player Hub moves on to your Dashboard by itself, or to the next player you look after who still has questions.

You can change the photography answer, and any yes-or-no question from your club, at any time. Open Consents in the menu (under More on a phone), pick the player’s tab, change it, and press Save answers. A warning mark beside a name means their club is still waiting for answers.

Your Dashboard

The Player Hub opens on your Dashboard, for you and every player you’re a guardian for:

  • Next up: your next game or training, with how long until it, where it is and, for a game, both clubs’ badges and the weather forecast for kick-off once it’s within a week. Press Respond to say whether you can make it, for yourself and for each player it’s for. Tap Map and details, beside the ground, for the map, directions and anything the coach has added.
  • Needs you: anything waiting for you: answers to give, payments to make, consent forms and votes for player of the match. Tap one to deal with it. When nothing is waiting, it says You’re all set.
  • Coming up: what’s after that. Tap one to see its map and details without leaving the page.
  • Last result: the score from your club’s most recent game.
  • This season: one card for you, if you play, and one for each player you’re a guardian for, in their club’s colours. Each sport shows its own numbers: in football, games, starts, goals, yellow and red cards and player of the match; in netball, goals, warnings, suspensions and orderings-off. Below them are the team’s last five results (won, drawn or lost) and the player’s milestones, like a first game, a first goal or ten games played, with how far there is to go to the next. Before a first game, the card says when the next one is. A sport whose match recording isn’t ready yet says so instead of showing numbers.

Your calendar

Calendar is next in the menu. A number beside Calendar in the menu counts the next game, and the next training that records attendance, that somebody hasn’t answered yet; beside Payments, what’s overdue or due in the next fortnight. The Calendar number’s games and training are listed at the top of every calendar tab in a highlighted Waiting for your answer box, with the same number, where you can answer each straight away; the same number is on the Upcoming tab, and each of those cards says Answer. It goes down as each is answered, not by looking. It holds everybody at once: your own games and training if you play, and those of every player you’re a guardian for. Each item has the photo, or the initials, of whoever it’s for, so you can tell at a glance whose Tuesday training it is.

It has three tabs, as in the club’s own apps:

  • Calendar: the month. Tap a day to see what’s on. On a phone, what has already happened is one short line, so what’s still to come stands out: the two badges and the score for a game, or just Training or Club social for a session. Tap the line to see the full card, and tap the card to open it. On a computer, what has already happened is drawn faded. Each answer shows as a coloured mark (✓, ? or ✕), and the warning mark means an item is still waiting for an answer.
  • Upcoming: what’s coming up, games and training, soonest first.
  • Past: everything whose day has gone, newest first: played games with the score, and past training with what was said.

After a game, its card shows what you, or each player you look after, did in it: how many minutes they played, a ball for the goals they scored (with a number if they scored more than one), a yellow or red card for each card they were shown, and a star if they were player of the match. Tap the card to see the same in words. Minutes show only where the team recorded its lineup and substitutions. In netball you see quarters instead of minutes: how many quarters they played, and in the details where they played in each one.

A game’s details open with both clubs’ badges. Once it has been played they show the score, and below it the goals and cards in the order they happened, with the minute where it was recorded. Your team’s players are named by surname. Where two players in the squad share a surname, just enough of the first name is added to tell them apart, like De. Smith and Da. Smith. A player with a display name is shown by it, as it is. The other team’s goals and cards show without a name.

You see from a month ago to a year ahead.

Each card is short: the two teams with their club badges, when and where. A training session has its club’s badge beside its name. A club that has chosen a short name is called by it. Above each card, one row shows who it’s for and everybody’s answer at a glance: each person’s photo (or initials) carries a mark in its corner, green ✓ for can play, amber ? for maybe, red ✕ for can’t, or the warning mark while they still need to reply. The faces are ringed in the same colours. At the right of the same row, H or A says whether it’s a home or away game, and once it’s played, W, D or L. Something called off says Called off there, and the card is struck through. In the month, each answer shows as its coloured mark beside the time, the clubs’ badges sit beside each item, and the warning mark means somebody still needs to reply.

Tap a card to see everything about it: a map of where it is, the address and Open in Maps for directions, photos of the ground if the club has added any (the entrance, the car park), any meeting note from the team, player of the match once there is one, and the question about whether you can play. For a session, its times, what it is and any notes from the team, with the reason if it’s been called off.

A link to a game or session opens it here, details showing. Open the fixture in a new-game email, or a notification about a game or session, takes you straight to it on the calendar with this already open.

A match card: both teams, the kick-off and the ground, and the player’s answer still needed, with their face on its top edge

Saying whether you can play

Tap the match or session (or use Next up on your Dashboard), then press Respond. A sheet opens with Can you play? and Can play, Maybe or Can’t play. For a session it’s Can you make it?, with Can make it, Maybe or Can’t make it. Choose your answer, add a message for the coach if there’s something they should know, and press Save. Some sessions, such as a club meeting or a social, don’t ask: they show in your calendar with no question to answer.

If you’re a guardian, the sheet asks about each player the game or session is for, one under the other, each with its own answer and message, and Save sends them all.

Once saved, the card shows one line for each person saying what was answered, such as You: ✓ Can play, and the mark on your face above the card changes from the warning mark to your answer. Your team’s manager sees it straight away. A message shows under the answer, and the team’s manager and coaches see it beside your answer and are told it’s there. If they reply, it comes to you in Messages, in a group for that player with the team’s manager and coaches, where you can answer them. A player with a guardian is answered through the guardian.

To change an answer or a message, press Change (the same button, once everyone has answered), choose again or edit the message, and press Save.

If you’re a guardian, the question names the player, for example Can Sam play?, and your answer is for them.

A match’s details: a map of the ground, its address with Open in Maps for directions, and what the player answered, with Change to answer again

If two of your players are asked about the same session, its details ask about each of them by name.

You can answer until the day is over: on match day itself you still can. Once the day has passed, the question closes. The buttons go, and the details show what was said, or Didn’t reply for anybody who didn’t answer. A postponed match stays open until it’s rearranged. Once a match has been called off, the question goes away. If an answer doesn’t save, you’re told, and nothing is changed.

Your players

If you’re a guardian, Players in the menu (under More on a phone) shows a card for each person you can see: You, if you play, and each player you’re a guardian for. (A player who isn’t anybody’s guardian has You instead, which goes straight to your own page.) Each card names the teams they play for, with the club’s name in front and their shirt number, like #6, and where they’d like to play.

If a card says Not in a squad yet, the club hasn’t added them to a team. Get in touch with the club.

Press a card to open that person’s page. It shows their photo across the top (their initials until there is one), their teams, their details, where they’d like to play, and links to their Payments and Consents. A warning mark beside Payments or Consents means there’s something to do there: a payment that’s overdue, or answers their club is waiting for. To change anything, press the + button (Change on a computer):

  • Add a photo or Change photo. A player you’re a guardian for doesn’t choose their own photo: you do. Choose a PNG, JPEG or WebP picture under 2 MB. It’s shown on their page, their calendar items and beside their messages in their team’s chats. Remove takes it off.
  • Edit details to correct their first name, last name, Display name (optional) or date of birth. The club sees the change straight away.
  • Where they’d like to play. Tap the positions they’d like on the pitch, in order: the first is the one they’d most like, and tapping one again takes it off. If they play for more than one club, Same for all clubs sets the same positions everywhere; turn it off to choose for each club. Press Save. The club and the team see it. Where the team actually plays them is still the manager’s choice.

Your own page works the same way, through your account. If your guardian chooses your photo, there is no photo option on it.

The club’s photo. A club’s team managers can add their own photo of a player, a squad photo, which the club shows on its squad instead of the one chosen here. When they do, you’re told (the player, or their guardian). It appears on the player’s page as The club’s photo, and Remove takes it down. The club can add another, and you’ll be told again.

Discipline. A player’s page also shows any suspension they’re serving, with how many matches are left; their cautions towards the next ban, with how many more by which date would bring one; and this season’s yellow and red cards. You’re emailed when a suspension is given, changed or withdrawn.

Each player’s page wears their club’s colours, whatever the rest of the app is wearing. If they play for two clubs, coloured dots at the top of their page switch between them; on your own page, the dots change the colours for the whole app.

Your account and notifications

The bell at the top shows messages from your club. Account has Club colours if you or your players play for more than one club: pick which club the app wears. Your choice is remembered on that device. It also has Calendar links, every calendar link you’ve made (see Your games in your own calendar), Notification settings → to choose what we email you about, Manage your account → to change your name, photo, email or password, and Sign out. If your guardian chooses your photo, the account page says so.

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